Initial Thoughts Regarding Nonprofits & Pinterest

In what seems like an endless sea of people re-pinning cute outfits and photos of animals, the first time I logged on to Pinterest I thought, “This is not for me.”

But, I gave it a shot anyway, despite my initial lackluster feelings for the website.

I realized that the more boards I followed, the more I could avoid the outfits and artsy-inspirational quotes that continuously appeared on my home page. Finally, the things I found interesting (quirky artwork,  healthy recipes and fun craft ideas) were waiting for me whenever I logged on.

Although my feelings for have Pinterest grown in leaps and bounds, I was skeptical the first time I came across a nonprofit using the social media website.

This specific nonprofit is a nation-wide organization, doing amazing things throughout the country. I had high hopes, but I was quickly disappointed.

As I fumbled around their page, clicking on their various boards, I was (for lack of a better word) bored.

Nothing on their Pinterest was new or exciting, everything was just a re-post of material already on their Facebook, a collection of photo albums from various fundraisers and events.

I realized I was not the only person who shared these feelings, reflected in their low number of followers.

This Pinterest account lacked two main things;

-Interaction: What are people suppose to do with photos from their fundraisers? How would Pinterest users benefit from sharing them with their own followers? The photos didn’t have anything to do with the issues the nonprofit is actively trying to fix, the only time they mention their mission is in the small information box at the top of their page. How is this Pinterest account spreading their message?

-New and consistent information: Based on the times that each of their boards were created, someone just created all of the boards one day and has only returned two or three times to post new things. What is the benefit in flooding your followers with information one day every four weeks? Returning to my first point, without new information, there is little opportunity for interaction between the organization and their followers.

But hope is not lost- The deeper I dive into the nonprofit-Pinterest waters, the more I’m realize that this site could be very beneficial when used the right way and a bundle of nonprofits are already using the social media site to their advantage.

Stay tuned for future blogs about specific nonprofits that are using Pinterest in fun, engaging and interesting ways!

5 Reasons Why I ALMOST Deleted my Facebook.

Recently, I’ve been going back and forth on whether or not I should delete my Facebook. Clearly from the title of my blog, I decided against it. Here are the 5 reasons why I ALMOST deleted my account.

5. Distracting the current with the future.

I don’t even know how many times I’ve been with friends and we take pictures then immediately people ask to look at the camera again and “dibs” default photos. By only caring about what pictures will go on Facebook in the future, it is taking you out of the current moment that you are in and not truly appreciating the time you are having with your friends. Sometimes I’ll think back to certain days that I have pictures from and all I’ll remember is sitting there taking pictures, not anything else we did during that time.

4. Privacy? What Privacy?

This is just a personal annoyance. I don’t really like websites changing their privacy settings and making its users go in and manually change them so their information that was previously private remains that way.

3. Don’t judge a book by its cover.. Or Profile Picture.

More and more employers are turning to Facebook in order to find out more information on their job-seekers. Although there is nothing on my Facebook that I’m ashamed of or have to hide, I just don’t like the idea of someone looking at me and using a profile picture as a way to judge whether or not I’ll receive an interview or considered for a position (mainly because I look a lot younger than I am and that constantly works against me).

I also realize that Facebook is a great way of weeding out potential interviewees. For example, one of my Facebook “friends” has 90% of her profile pictures either drunk or in a swimsuit, and she certainly doesn’t qualify for most jobs, although her resume may not appear that way.

2. Facebook: The Ultimate Procrastination

I’m not going to lie, I’ve checked my Facebook about 4 times in the process of writing this blog. It’s an instinct reaction now to check it whenever my mind begins to wander, usually during studying or writing papers during finals week…

1. Facebook “friends”

Let’s be honest, I am not ACTUALLY friends with 85% of my “friends” on Facebook. What I really like about Google+ is that it has an “acquaintances” circle. If Facebook had a “we went to high school together, but never really talked” friends list, I’d be happy. Instead, I decide to just hide everyone’s updates that I don’t actually care about so they don’t constantly pop-up on my news feed.

Why don’t I just delete them? Well, I’m pretty convinced there is some Facebook-karma going on here. The other day, my friend and I were talking about that inevitable awkward moment when you run into someone who you recently deleted on Facebook and are kinda forced to say, “Oh I’m sorry, it must have been an accident!”or just cross your fingers and hope they haven’t noticed yet. In my opinion, I’d rather just “hide” them instead of having 356 awkward Facebook-karma moments.

So… Why didn’t I delete it?

I didn’t delete my Facebook because it is the best way to keep in contact with my friends and family that live all across the world, everywhere from Eastern Oregon, to Nicaragua, to Louisiana, to Sweden. Facebook is a one-stop-shop to keep in contact with them at no cost to any of us.

One of my best friends has approximately 26 friends on Facebook. They are all people that she can’t see in person on a regular basis (with the exception of me, hence the ‘best friend’ bit), she’s not even “friends” with her boyfriend. Maybe eventually I’ll get to that level, but for now I’m really trying to avoid all those awkward Facebook-karma moments…

Photo by duncan

Set Yourself Apart: Extra Steps to Take as a PR Student

Recently I read a blog on “Preparing Yourself: The Extra Steps to Take as a PR Student.”

Considering the fact that graduating and finding a job terrifies me, I crossed my fingers and hoped that these tips would help calm my nerves.

#1- Learn HTML

I know quite a bit about HTML because I have a weird fascination with the internet and web design, but I’ve never used it in-class or for any other projects. As for knowing HTML to “set you apart” from other graduates, I really like this tip because it is something that not many people learn in school, unless it is specifically related to their major.

#2- Writing Different Styles

The thing that I really liked about the PR sequence at the University of Oregon is that we learn how to write for all different mediums. I now know how to write news releases, blogs, newsletter articles, a backgrounder, feature articles, video treatments and much more! Every different style of writing has a specific purpose, and when you know what the target audience is, it makes your writing that much more affective!

#3- Social Media

Social media is a great way to set potential job applicants apart. Since technology is changing at such a rapid pace and the Internet is becoming an increasingly popular medium to share and receive news, organizations need to keep-up with the times and have active social media plans.  Here are some tips on how to appear professional on your personal Twitter:

  • Keep out the bad words
  • Don’t be negative
  • Provide useful information for your followers, not just static
  • Participate in conversations
  • Build relationships

Blogging is also important because it provides a place for potential employers to get an idea of your writing “voice” and style.

What do you think? Are these good tips for PR graduates? What else (if anything) would you include on this list?

Photo by Kristina B

What Should Be On Your Nonprofit’s Website

Fall term of this year I found myself really wanting to volunteer with a specific organization, but when I went to their website it was a wreck. The “current projects” information tab hadn’t been update since the previous summer, there was no information about volunteering and there were no stories on who they had helped or what they had done.

I surprised me because, in my opinion, a website (along with social media) is one of the most important ways for an organization to interact with people.

Here are the basics nonprofit organization’s website requirements:

Your Organizations Mission Statement
This may seem obvious, but it is a very important part of your website. Sometimes, organizations names are misleading. By sharing your mission statement with your on-line viewers, it let’s them know exactly what it is that you do and what you are working towards.

“Who We’ve Helped”
Personally, I like to see results. I like to see who/where an organization has helped, because personal stories are so much easier to relate to than just plain statistics. If an organization can prove to me that they can use their donations and grants wisely, I will be much more willing to donate to them. Without this section on an organizations website, the chances of me giving them money is approximately 0 percent.

Volunteer profiles
Although most people are not volunteering for publicity, a little appreciation from an organization is always nice. Volunteers take the time to come help your organization, and they do it all for free. Why not give them a special thank-you for all that they do?

“How YOU Can Help!”
Not everyone is made for the same job. Some people prefer hands-on work, while others prefer clerical work in an office. By listing all of the different tasks that you need help with, it increases the volunteer response because people know you have a specific duty for them.

Be accessible

Additional useful tips when putting together a website:

  • You can never have too many photos.
  • Provide your office address, phone numbers, e-mail addresses, etc, to increase accessibility for donations, volunteer sign-up, e-mail registration, telephone calls and drop-in visitors.
  • Link to your social media for increased availability (if you don’t have a Facebook and Twitter, get them ASAP.)

Here is a great list of 40 beautiful nonprofit organization’s websites.

Photo by Vilseskogen

The Importance of Social Media for Nonprofit Organizations

According to mashable.com, there are more than 400 million members on Facebook and approximately 6 million members on Twitter.

All of these people log onto social networking websites daily to do more than just keep in touch with friends and followers. A majority of people go to these websites to receive news as well.

For nonprofit organizations, social media websites such as Facebook and Twitter are great resources. Here is why:

Social media provides two-way communication.

Twitter and Facebook allow organizations to be a part of a real conversation, instead of just receiving feedback. Be sincere and use this feedback to better your company.

You can’t afford to ignore what people are saying about you on-line. Whether or not you are on Facebook or Twitter, people ARE talking about you. Don’t ignore it.

By being on Facebook and Twitter you are able to respond quickly. Customers and supporters appreciate quickness.

Social media allows organizations to reach and find supporters.
I know quite a few people who won’t make an effort to look for a new nonprofit organization that they would really like to support. Instead, they just stick with the really well-known nonprofits and donate their money to them.

Being on Facebook and Twitter has opened me up to a lot of really great nonprofit organizations I never would have known about before I was active on these websites.

Social media allows an organization to show their appreciation.
When a nonprofit organization follows me back on Twitter, I feel appreciated. When a nonprofit organization acknowledges something of theirs that I’ve retweeted, I feel appreciated. When a nonprofit organization gives me a special shout-out for mentioning them in my blog, I feel appreciated.

Cool. So I feel appreciated, what does that have to do with anything?

When people feel appreciated by an organization, they are more likely to return as volunteers, donors and/or supporters.

Social media allows organizations to show that they are human.
You are human. The people who run your organization are human. The volunteers who help you are human. Be human.

Humans are adaptive. Although your non-profit organization may have been successful without social media, times are changing. As more people throughout the world become more social media savvy, the more nonprofits need to develop social media plans and gain their online presence in order to keep these supporters.

To sum it up, nonprofit organizations need to utilize their social media. Websites such as Facebook and Twitter allow people to get to know an organization on a much deeper level than they would by just visiting their website. People appreciate interaction with organizations and that is what social media provides.

Photo by by TT PHOTOGRAPHY

Going Rogue: Mistweets Happen

This week, the Red Cross fell victim to a much publicized mistweet. Unlike the Kenneth Cole mishap (see my previous blog) that happened recently, a woman got her Red Cross twitter and personal twitter mixed up. The result? A personal (and slightly embarrassing) tweet on the Red Cross’s account for all of its 250,000+ followers to see.

To summarize what happened next, the Red Cross came back with a comical reply to inform their Twitter followers that the whole thing was just a mix-up. The woman who actually wrote the tweet also came forward and took responsibility for it on her personal Twitter (where the initial tweet was supposed to be posted.)

For the sake of space and time, I’m not going to go into all of the details of the situation, but here is a great article that explains the series of events involving the rogue Red Cross tweet.

After posting a question on Twitter asking what everyone thought about how the Red Cross handled their situation, I quickly received this reply from Jackie Mitchell, Director of Marketing and Communications from the Red Cross of Greater Chicago.

I love how Jackie puts it. When mistweets happen, the organization cannot decided the outcome, BUT with an active social media community, a great organization, a trusting boss, a combination of  seriousness and sense of humor and a little bit of karma, the ability to come out on top of the situation is amazing.

The Red Cross also posted this blog, which sums up nicely how they dealt with the rogue tweet. (Pay special attention to their “2 words of caution” listed at the bottom, I still can’t get over how much I love their sense of humor.)

Here are the top 5 lessons I learned from Red Cross’s reaction to their Twitter mix-up.

  1. Everyone makes mistakes: The people who run Twitter for various organizations are real people and the Red Cross is no exception. Technology is confusing and everyone is bound to make a mistake or two.
  2. Delete the comment, but make sure you tell everyone you did and explain what happened: Just deleting the Tweet or comment is suspicious. Acknowledging something as a mistake is much more understandable than deleting something and leaving readers to question “…what was that?”
  3. Laugh at yourself: What else can you do? If you worry about losing a job because of a mistweet, remember that a general rule of thumb is to not post anything on-line that you wouldn’t want your grandmother to see or read.
  4. Move on: Don’t dwell on the situation. Everyone wishes they had a magical time machine to rewind time and re-do some situations, but magical time machines don’t exist. Deal with the effects from the mistweet and be done with it.
  5. Don’t let it happen again: Everyone understands that accidents happen, once in a while. Frequent mistweets show un-professionalism and in effect lowers your organizations credibility.

Note: These tips only refer to situations where someone accidentally posted a tweet onto a different Twitter than it was meant for, and are not for cases where people tweet something they never should have tweeted in the first place (example: Kenneth Cole.)

“He Did NOT Just Tweet That!”

“What were they thinking? WERE they thinking? He did NOT just tweet that!”

Sometimes, people tweet things that I do not understand, and on February 3rd, popular designer, Kenneth Cole was one of those people.

This was his tweet:

“Millions are in uproar in #Cairo. Rumor is they heard our new spring collection is now available online at http://bit.ly/KCairo -KC”

Wait… What?

I found Cole’s tweet completely inappropriate, offensive and tasteless.

(For those of you who are unaware of what was happening on February 3rd in Cairo, Egypt, here is some background information.)

Two hours later came this tweet,

“Re Egypt tweet: we weren’t intending to make light of a serious situation. We understand the sensitivity of this historic moment –KC.”

…That’s all we get? You weren’t intending to make light of a serious situation? Ohhh.. You were just trying to get people to click the link to go look your new Spring line? Oh okay, I get it now.

Actually, no, no I don’t.

Why would you use the situation is Egypt as a joke to promote your new line? At the time KC tweeted, people were dying and he was trying to get traffic to his website.

Later that day he posted an apology on the Kenneth Cole Facebook stating:

I apologize to everyone who was offended by my insensitive tweet about the situation in Egypt. I’ve dedicated my   life   to raising awareness about serious social issues, and in hindsight my attempt at humor regarding a nation liberating themselves against oppression was poorly timed and absolutely inappropriate.

Kenneth Cole, Chairman and Chief Creative Officer

Giving an official apology was a very, VERY smart thing for Cole to do, but I’m still too shocked by what he said initially.

Cole claims that he has dedicated his life to raising awareness about serious social issues, so I can’t understand how he thought this Tweet would be taken lightly.

Any apology is better than no apology, but not having anything to apologize for is even better. So thank you Kenneth Cole, for apologizing for your inappropriateness, but I’ll take my business elsewhere.

Photo by Alex E. Proimos